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العنوان

362H+R38، شارع سراى الجزيرة، الخليج، الزمالك، محافظة القاهرة 4270162
لا يوجد سجل وجدت!

الوصف

مطعم، قاعة حفلات، بار كوكتيل، مطعم صغير، مطعم هندي، مطعم ياباني أصيل، مطعم شرق أوسطي، مطعم براسيري، مكان لإقامة حفلات الزفاف، مطعم غربي

الأتصال

الأيميل
الهاتف
موقع إلكتروني
العنوان
362H+R38، شارع سراى الجزيرة، الخليج، الزمالك، محافظة القاهرة 4270162
3.8
  • Az Lee

    My friend and I visited this restaurant on Friday and had one of the most appalling dining experiences we have ever encountered.
    We ordered the grilled chicken with herbs. As soon as my friend started eating, she immediately noticed that the meat did not taste, look, or feel like chicken. We called the waiter over to question it, and he confidently and repeatedly assured us that it was chicken.
    A short while later, the manager approached our table, put a packet of wipes down, and casually said, “You are not supposed to eat quail with a knife and fork, you eat it with your hands.”
    We were absolutely horrified. The dish we had specifically ordered as chicken was actually quail. The waiter had either deliberately lied to our faces or was completely incompetent and unaware of what was being served. Either scenario is unacceptable.
    My friend was disgusted and deeply upset that she had unknowingly eaten something she never ordered and would never willingly eat. Offering to “replace” the meal after deceiving a customer is not acceptable customer service — it is damage control after being caught.
    What made the situation even worse was the disgusting behaviour of the staff afterwards. The waiters and the manager were openly laughing, smirking, and sniggering at us throughout the ordeal. Instead of apologising, taking accountability, or showing basic professionalism, the manager returned to our table and arrogantly said, “If there is food in front of you, you should eat it no matter what it is.”
    That statement alone tells you everything you need to know about this restaurant’s standards, attitude toward customers, and complete lack of respect. Serving customers the wrong food, lying about it, mocking them when confronted, and then attempting to shame them for refusing to continue eating is beyond unacceptable.
    We immediately stopped eating, paid the bill, and left. I would strongly warn anyone considering dining here to avoid this restaurant entirely. The staff are dishonest, the management is rude and unprofessional, and the entire experience was disgraceful from start to finish.

  • be happy

    المطعم الايطالي المكان جيد
    الاكل اقل من عادي
    في موظف تعامله سيء
    مايستاهل تكرار الزيارةً

  • Sandy Grant

    Amazing vibes, food and drinks 🍷
    Piccolo Mondo is a perfect Italian restaurant.

  • Omnia AbdelMajeed

    *Taste*:
    – Roz Maamar with bonless pigeon (5/5)
    – Mix grill plate (3.5/5)
    – Chicken Tikka Masala (4.5/5)
    *Portions*:
    – Small portions (2.5/5)
    *Price*:
    – High prices compared to portions (2/5)
    *Service*:
    – Good (4/5)
    *Atmosphere*:
    – Neutral (2.5/5) place was filled with smoking people with no ventilation

  • Bdoor Tuwaijri

    المكان جمييييل وهادي ورايق ..
    الخدمة لطيييفة، الاكل لذيذ،
    يستحق التجربة،، عيبه الوحيد التأخير بالطلبات.

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