مراكز شاين وايت لطب الأسنان

One of my worst experiences. If you think that paying a high price guarantees good service, unfortunately, that is definitely not the case here.

Be prepared to have your entire day wasted even if you have an appointment. The customer service is extremely disappointing, and it feels like customer feedback is not genuinely taken into consideration. They may call you to validate your complaint, but then you never hear back from them again.

The staff at the reception/counter are also not friendly and seem to have very little understanding of proper customer handling. It often feels like the priority is simply to avoid creating a scene in the clinic and protect the brand’s reputation, rather than actually addressing the patient’s concerns.

On top of that, each branch seems to operate differently, with inconsistent systems and procedures, which makes the overall experience even more frustrating.

Such a shame for a brand of this reputation to provide patients with an experience like this. I genuinely expected much better.

دقه في المواعيد..فريق الاستقبال (ا.ندى و ا.سما) لتوجيه المريض وتحديد المواعيد عالي الكفاءة …عنايه تام بالمريض…اسلوب راقي في التعامل….وشكر خاص ل د.محمد خطاب على صبره وحرفيته العاليه في التعامل معي

هذه مراجعتي الصادقة، العيادة نظيفة للغاية والأطباء محترفون جدًا. وصلتُ ودخلتُ في الموعد المحدد، وسارت الأمور بسلاسة تامة.