مستشفى السلام الدولى فرع المعادى

من اسوء المستشفيات فى طريقه التعامل مع المرضى و طقم التمريض و الحسابات ممكن unprofessional

Best doctors, worst appointments and customer service!
After years of going to AS-Salam International Hospital Maadi branch, I can tell that they have the best doctors. BUT, they have the worst appointments and clinics management.

On Sept 29th, 2026. I had a doctor appointment at 11:30 AM as per the call center, but I know I will wait so I decided to arrive at 1:30pm, I found that the doctor has just arrived and is checking patient number 8, and my number is 21.
Since I arrived at the receptionist, he argued with me saying that I arrived late, I told him I know the clinic starts late and I have work and other personal life.
They admitted me, and I started a journey of 2 hours waiting to see the doctor. If I arrived at 11:30AM as they suggested, I would have been waiting for 4 hours!!! None sense and zero respect to patients pain and their personal life!!
While waiting for 2 hours, I decided to complain, the receptionist directed me to meet the clinics management Mr.Maged. He was very careless, didn’t try to listen to my complaint, blaming me for not arriving at 11:30AM, I tried to tell him that they have issue in the booking system and he was not listening. At the end, I told him imagine with me that I arrived at 11:30AM as you suggested, you would want me to wait 4 hours to see a doctor? Is that acceptable? He said oh I see, I will check the matter and he was busy typing on the keyboard and didn’t bother to look at me, and I know he would do nothing about it.

In conclusion, I feel the hospital staff enjoy keeping the hospital busy with patients waiting the whole day to meet the doctor as if we are not sick and we don’t have a life. If you come to As-Salam hospital, you expect to waste your full day there!!!

And even you complaint about delay, Mr Maged wouldn’t listen because he is busy typing on his keyboard!! WORST CUSTOMER SERVICE EVER!

“ألف شكر لإدارة مستشفى السلام الدولي، من أصغر عامل لنظافة ل أكبر دكتور.. والله من أول دقيقة وصلنا فيها المستشفى وحسسونا إننا وسط أهلنا, معاملة واستقبال زي الفل. بنحمد ربنا ونشكره على وجود الناس المحترمة دي، وجزاهم اللّٰه كل خير على كل حاجة عملوها معانا.”
شيّوازىّ دووىّ (كورت وپر واته / جهى يوستكرنى):
“وجه كلمة شكر من القلب لإدارة وطاقم مستشفى السلام الدولي.. الدكاترة، الممرضين، وحتى عمال النظافة. من يوم ما دخلنا واستقبالهم فوق الممتاز واهتمامهم ما ينقصوش حاجة.
بنحمد ربنا وممتنين جداً لكل واحد فيهم، ربنا يبارك فيهم
ويجازيهم خير” dr.يوسف.dr.سلم.drمحمود.drايه.dr.الرحما.dr.خولود.dr.شه و……………..؟