French Motors

Best service and very professional engineers. I have been dealing with them for over 15 years

Polite efficient staff. NO LONGER!
CORRECTION 02
In a fake gesture of caring the Rehab branch manager (and not the main company), called me to say the same allegations: since the computer testing was OK then there was nothing to be done
CORRECTION:
That was my impression over the last 4 years making all my simple regular straight forward maintenance there. However, and with the first serious problem, French Motors quickly showed it’s incompetence and lack of professionalism. Two weeks ago I made a reservation for two specific complaints. One of them was a defective sensor that was changed for double the cost at any regular service center and another complaint regarding the rough lagging engine. The engineer said that it could be either precipitates in the fuel tank or in a worse case scenario a problem in the gear box. After the examination he confirmed that nothing was wrong! Yesterday the gearbox failed while I am on the highway and there is no transmission. When taking the car to French Motors the engineer denies any responsibility or wrong doing since the computer has shown no defect! The respectable man ignored my complaint and his brains and followed the computer getting me into this hassle. He also refused to connect the car to his wizard computer to try to define the defect and gave advice of going to the main Renault service center.
French Motors you succeeded in brilliantly showing your incompetence, unprofessionalism and of course absence of accountability.