I had an appointment at 8:00 pm and arrived exactly on time, only to find that there were 15 patients ahead of me. There was absolutely no respect for appointment times. If they were running so far behind schedule, they could have at least called to inform me or offered to reschedule. This level of service is very disappointing and shows a lack of respect for patients’ time.
This is a fantastic dental clinic! The place is exceptionally clean, comfortable, and well-run. Dr. Amira is an amazing dentist—highly professional, patient, and precise in her work. She made the whole experience smooth and completely stress-free. I highly recommend Dr. Amira and this wonderful place!
I had a very positive experience at Magrabi Hospitals & Centers during my daughter’s surgery.
From the moment we arrived, the level of care and professionalism was clear.
A special thank you to Radwa, the nurse on the 2nd floor. She is truly exceptional
supportive, attentive, always smiling, and genuinely caring. She made a stressful situation much easier for us as a family.
The housekeeping team deserves recognition as well. The cleanliness standards are outstanding, and the level of infection control gives real peace of mind.
The finance and patient services team were also very professional, handling everything smoothly and respectfully.
Appreciation as well to the Head Nurse for the strong leadership, and to Dr. Heba, the hospital manager, for clearly maintaining such a high standard across the facility.
Overall, a very reassuring and well-managed experience. Thank you to the entire team.
Exceptional service!
The doctors are highly experienced especially Dr Pousy, the waiting time was minimal, and the atmosphere is very professional. I felt I was in safe hands from start to finish. Definitely the best eye hospital in the Middle East
It is my pleasure to share my experience as patient using the service of your New Cairo Eye Hospital. For over ten years, I used another one of your Cairo establishments and I can clearly see how different this one is; a very positive professional attitude among nurses, administrators and Manager. My exposure included regular visits as well as issues that needed higher level managerial decision. Today, I came for check up and told the nurse of how different this hospital is versus the other establishments I visited before, she had a big meaningful smile on her face and added ” Ms. Heba select each one by herself” which made me ask to meet the person in charge. The nurse replied smiling that I should see Ms. Heba. I felt so pleased to have expressed my positive experience in this hospital and my appreciation to the leadership of Ms. Heba Henry
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Hend Rasmy
I had an appointment at 8:00 pm and arrived exactly on time, only to find that there were 15 patients ahead of me. There was absolutely no respect for appointment times. If they were running so far behind schedule, they could have at least called to inform me or offered to reschedule. This level of service is very disappointing and shows a lack of respect for patients’ time.
Mohamed Hefnawy
This is a fantastic dental clinic! The place is exceptionally clean, comfortable, and well-run. Dr. Amira is an amazing dentist—highly professional, patient, and precise in her work. She made the whole experience smooth and completely stress-free. I highly recommend Dr. Amira and this wonderful place!
Karim El Bahey
I had a very positive experience at Magrabi Hospitals & Centers during my daughter’s surgery.
From the moment we arrived, the level of care and professionalism was clear.
A special thank you to Radwa, the nurse on the 2nd floor. She is truly exceptional
supportive, attentive, always smiling, and genuinely caring. She made a stressful situation much easier for us as a family.
The housekeeping team deserves recognition as well. The cleanliness standards are outstanding, and the level of infection control gives real peace of mind.
The finance and patient services team were also very professional, handling everything smoothly and respectfully.
Appreciation as well to the Head Nurse for the strong leadership, and to Dr. Heba, the hospital manager, for clearly maintaining such a high standard across the facility.
Overall, a very reassuring and well-managed experience. Thank you to the entire team.
basma Saleh
Exceptional service!
The doctors are highly experienced especially Dr Pousy, the waiting time was minimal, and the atmosphere is very professional. I felt I was in safe hands from start to finish. Definitely the best eye hospital in the Middle East
Hassan Hilaly
It is my pleasure to share my experience as patient using the service of your New Cairo Eye Hospital. For over ten years, I used another one of your Cairo establishments and I can clearly see how different this one is; a very positive professional attitude among nurses, administrators and Manager. My exposure included regular visits as well as issues that needed higher level managerial decision. Today, I came for check up and told the nurse of how different this hospital is versus the other establishments I visited before, she had a big meaningful smile on her face and added ” Ms. Heba select each one by herself” which made me ask to meet the person in charge. The nurse replied smiling that I should see Ms. Heba. I felt so pleased to have expressed my positive experience in this hospital and my appreciation to the leadership of Ms. Heba Henry