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Location

386P+GR5, Al Manteqah Al Oula, Nasr City, Cairo Governorate 4450153

Description

Wedding dress rental service

Contact

Address
386P+GR5, Al Manteqah Al Oula, Nasr City, Cairo Governorate 4450153
2.2
6 reviews
  • Mariam Mohamed

    My dress was very cute and I was happy in it
    But the girls were very nice at first, and then when I started adjusting the dress and ordering it normally, like any bride, they quickly got bored and didn’t like that I was commenting.
    But they celebrated me and played me honest songs

  • Rana Helmy

    A respectable store. The girls are very nice and they wear a lot of dresses. It is normal for you to take a picture in order to get the opinion of people. They are not as stubborn as the rest of the girls.

  • Sally M

    Their service is terrible and they have absolutely no credibility.

    Besides, they keep stalling and don’t answer their phones.

    And they want to tailor the dress to their liking.

    What’s going on?
    Am I the one who’s going to wear it or are you?
    Or are you going to make it for free? Unfortunately, they are extremely, extremely, extremely bad.

  • Noor Magdy

    The management is a complete failure and they have no idea how to deal with customers.
    I saw a dress and liked it.
    Two days later, I went to reserve it, but the price had changed and was much higher than what was quoted before the fitting. They claimed that none of the girls working there knew the prices and were only giving approximate figures. Then Mr. Baher intervened and resolved the issue, thankfully. We paid, they took our measurements, and we agreed on the first fitting in five days. I called them, and they told me they had just sent the dress to the factory that day and would call me when it was ready. I told them they had promised me five days and that I would come for the fitting, and Mr. Baher had confirmed this. I was shocked when the girl replied that Mr. Baher didn’t know anything, that he wasn’t responsible for that branch, and that he had only intervened to calm things down. After 12 days, at the first fitting, I was surprised to find that the sleeves didn’t match the dress’s style and were too tight, the collar was wrinkled, the neckline had a problem, and the tie was faulty. It was obvious and looked awful.

    When I spoke to a woman, she tried to convince me that the dress was perfect and there was nothing wrong with it, that this was normal, and that they would give me a piece of fabric to sew onto the strap on the wedding day. She said they couldn’t fix anything in the dress, then she left us, saying, “Look how much they paid!”

    We asked who she was, and they told us she was the owner!

    She was incredibly disrespectful and unprofessional, and didn’t even try to resolve the issue. This place is not trustworthy for any bride and caused us a problem, and the wedding is in less than a month.

    This is the review my friend wrote on their page before they blocked her, of course.

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