Open
Rixos Montaza Alexandria (Cleopatra Forest)
- August 4, 2026
- +20 11 00000255
- 72P7+W5, Al Mandarah Bahri, Montaza 2, Alexandria Governorate 5527001
Grand Pyramid View Hotel
Location
5 Tiba, Street, Al Haram, Giza Governorate 3514513
Description
Hotel
Contact
Phone
Address
5 Tiba, Street, Al Haram, Giza Governorate 3514513
Review
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Christian Impaziente
Terrible experience since our arrival: the receptionist tried to scam us. Even though the price booked on booking.com stated 32$, he added extra costs without even mentioning them. He wanted us to pay in EUR the final US dollars total amount, because according to him there was no difference between paying the same amount in EUR or in US dollars.
He wanted us to tap our card on the pos without showing us the amount he wrote. But luckily, we checked it!
First of all, he added 30$ for our transfer (airport-hotel) when the hotel wrote us few days earlier that it was included in the price (stated also on booking.com); moreover, he added 12$ for early check in (whenever I go to hotels and the room is already free, there’s no extra costs for entering the room earlier, just some common sense), and even, if that’s your policy, you state it CLEARLY before payment. And no, an EUR amount of money it’s definitely NOT the same in US dollars, and if you say so to your clients, you’re definitely in the process of scamming them. Once we explained all this to him, he even had the courage to call us “rude”.
After this nightmare, the same receptionist told us that the hotel would have offered us a free midday welcoming city-tour. Once in the hall, he called us back saying that the tour was cancelled and the only other possibility was a 35€ experience in the evening. So unprofessional!
Don’t trust him when he will tell you that Uber or Indrive don’t work because he probably wants to sell you only his scamming tours.
Rooms need renovations and they’re definitely not clean: hairs from previous guests all around, dirty blankets, sink that you cannot open completely, bad smell, dirty pillowcases..
Basic breakfast included.
Daily room cleaning service not included.
Elevator not always working.
Bad room’s sound isolation.
Simply, don’t go!
Esraa Sobhy
I would like to sincerely thank you for your amazing hospitality. From the moment I arrived, the staff were warm, kind, and always ready to help. The food was absolutely delicious, and the atmosphere made me feel at home. Every detail of my stay was perfect — from the comfort of the room to the friendliness of the people. It was truly an unforgettable experience, and I will always remember it with gratitude.
Simon
Let me start saying that I tend to be picky and pretty difficult to please but hands down to this hotel!
Food at breakfast was great with loads to choose from. Friendly staff. Awesome location (despite the filth in the roads) and what a view! All in all an awesome stay.
Really can’t understand the negative reviews!
Saima Naik
I came to Egypt with my 64 year old mother and 6 year old daughter. The staff was extremely helpfu throughout.Even though the lift has not been installed yet, our luggage was carried up. We were given an option to choose a room between the third and fourth floors. The room was very spacious, and the sheets were spotless. There was a TV, working Airton, multiple charging sockets and a kettle which was great. The bathroom was clean and spacious. We had room cleaning done every day, which my family liked. I only had to text Mimo, and he would send water, etc, without any follow-up. He even packed breakfast for us because we had to leave at 5.30 am the next morning. The breakfast was simple and delicious, and we loved the Egyptian cheese. The hotel is in a by lane easily accesible by taxi and parking was available. Mimo sent a taxi to pick us up from the airport free of charge ( Since we were staying for 3 nights) . Mimo had called me a few days before and we were in touch on WhatsApp and I had shared my airline ticket and pictures of my family for the driver to recognise us. We were picked promptly, and the coordination between the different parts of the stay was seamless. We were very comfortable and satisfied.
Rany Ishak
Helpful owner and staff.
Very clean new rooms.
The bathroom is also clean and well equipped,the air conditioner works great.
Sadly from the room you don’t get a view for the pyramids (aside from a hight side window).
Room doesn’t have it’s own terrace, but view from roof top is very nice.
Breakfast is also delicious.
Downside is the rooms are on the 5th floor with no lift,but they carried all the bags.