Car Gas – Natural Gas Vehicles Co.
- August 5, 2026
- +20 2 3425435
- 373Q+7VF, El-Nasr Rd, El-Gamaleya, Nasr City, Cairo Governorate 4435004
Mercedes-Benz Alexandria National Automotive ANA
Location
Ezbet El-Nozha, Sidi Gaber, Alexandria Governorate 5431116
Description
Mercedes-Benz dealer
Contact
Email
Phone
Address
Ezbet El-Nozha, Sidi Gaber, Alexandria Governorate 5431116
Review
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Mostafa Soliman
They didn’t didn’t even check my tore pressure although told the advisor, amd pressure was less than 20 psi they had the car for service and software updates for a whole day
ahmed yousry
worst customer service ever!
My C180 had a low battery problem, so I went to check it up. They took the car and left me waiting for 4 hours. The engineer came back after the 4 hours telling me that, the battery is low (my complaint) and that it would cost 6k to change it. Asking him about the check up results, he told me that they were not able to perform due to some made up excuse about the battery voltage. Telling him that I am an engineer with previous experience in car repair diagnostics, he called his fellow engineer asking him to perform a proper check up. Asking him for the reason of the huge time delay knowing that this ECU test takes no longer than 5 minutes, he admitted that the car was left for most of the time due to a claimed lunch break for the workshop workers and that they are loaded with customers. After a total of 5 and 1/2 hours doing nothing with no result other than that my complain of a low car battery is confirmed (also paying for the check up cost in order to be free to leave) I took the car determined not to ever visit this horrible incompetent place again
Adel Fayek
Highly experienced staff…enjoyed good presentation on available models
Sherif “MAS” Elmasry
Customer service are very friendly helpful but the location is very hard to reach now due to construction limited parking area inside and outside accessories are overpriced
Tareq Rizk
Mercedes Benz is certainly not in need for me to assure it’s high premium quality.
But I should praise its top level staff, and Eng. Mina Asaad, the sales expert who proved to be very decent, clever, skillful, cooperative, active…
Praise should go also to Eng. Adham Oraby, product manager, for being knowledgable in presenting vehicles.
Thank you Mercedes Benz, thank you Mr. Mina Asaad, thank you Mr. Adham Oraby, thank you ANA.