Service was swift – fast response for appointment, following day availability, routine service for under-warranty vehicle took only two hours as promised
Very bad service … I got a new car last month and it has a technical problem in the Screen.. I already visited service center three times and same answer waiting for Cairo Technical support reply without any reply for a month, also I called customer service 16680 and I report 5 complains, every time reply is they will call you back and sure no call back
This is the worst after sales service, Suzuki Japan should replace this agent in Egypt
Very bad ..
Matthias Steiert
Service was swift – fast response for appointment, following day availability, routine service for under-warranty vehicle took only two hours as promised
Hythem Hashem
The service is ok .. and much updated than before … the quality of service is acceptable.
But the branch requires more advanced communication tools.
Eman sheta
U should take an appointment 16680 hotline
Periodical maintenance is good
Spare parts were available
The waiting area is small (3 stars)
Engineers and workers are cooperative
Joudy Haytham
Very bad service … I got a new car last month and it has a technical problem in the Screen.. I already visited service center three times and same answer waiting for Cairo Technical support reply without any reply for a month, also I called customer service 16680 and I report 5 complains, every time reply is they will call you back and sure no call back
This is the worst after sales service, Suzuki Japan should replace this agent in Egypt
Very bad ..
Muhammad Gomaa
The service center is running by the attendance priority, although I had a reservation already, I had to wait for 4 hours until my car got attended.
The staff was friendly and professional, their waiting area was nice and comfy.
They have to organize their business.