This place is terrible. The staff treat us like we’re begging for something; they don’t provide service for the price we pay. Their arrogance and condescension are unbelievable. Not to mention their fingerprinting method and the unnecessary, unjustified, and intrusive questions they ask.
This place is terrible. They took my paperwork and insurance money, wrote that there was no insurance, and gave me a rejection letter, even though it says on their website that insurance is mandatory.
My experience with the VOYA VISA Alexandria office was unfortunately unsatisfactory.
I encountered delays in processing, unclear information, and poor communication and responsiveness to inquiries. Furthermore, some employees were unprofessional and lacked sufficient customer care, making the experience far worse than I expected.
I was expecting better service, especially since it involved important travel procedures.
I hope the office management will improve their service, train their staff to handle things professionally, and explain procedures more clearly to customers.
This is my personal experience, and I sincerely hope for improvements in the future.
Yara Reda
This place is terrible. The staff treat us like we’re begging for something; they don’t provide service for the price we pay. Their arrogance and condescension are unbelievable. Not to mention their fingerprinting method and the unnecessary, unjustified, and intrusive questions they ask.
ياسمين خميس
This place is terrible. They took my paperwork and insurance money, wrote that there was no insurance, and gave me a rejection letter, even though it says on their website that insurance is mandatory.
Medo Ibrahim
My experience with the VOYA VISA Alexandria office was unfortunately unsatisfactory.
I encountered delays in processing, unclear information, and poor communication and responsiveness to inquiries. Furthermore, some employees were unprofessional and lacked sufficient customer care, making the experience far worse than I expected.
I was expecting better service, especially since it involved important travel procedures.
I hope the office management will improve their service, train their staff to handle things professionally, and explain procedures more clearly to customers.
This is my personal experience, and I sincerely hope for improvements in the future.
Sarah Mobarak
helpful staff and less crowded then i expected
Mina Fangari
Worst customer service and office ever