Open
BSport
- September 30, 2026
- +20 12 10055537
- [email protected]
- 8 Omar Shaaban St, Al Golf, Nasr City, Cairo Governorate 4451334
Aqua house hotel
Location
House, Al Manhal Al Khali School, Nasr City
Description
Hotel
Contact
Phone
Address
House, Al Manhal Al Khali School, Nasr City
Review
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Bakar A Sharif
This venue engages in deceptive practices, misleading clients by initially claiming to accommodate all their needs prior to booking. However, once the event is underway, they impose unexpected and baseless additional charges, demonstrating a lack of professionalism and transparency that leaves customers feeling exploited. Prospective clients should be prepared for these potential bogus charges and consider having contingency plans or exploring alternative venues to avoid disruptions to their event.
Lul Mohamed
We hosted a wedding at this venue and it has been a horrible experience. The staff were very unprofessional and tried to charge us with surprise fees multiple times on the day of the wedding. The owner tried to cause a scene by requesting additional fees in the middle of the ceremony and refusing to leave the hall so that we may discuss it with them away from the guests. The servers were smoking in the kitchen and refused to put out cigarettes even when we requested they not smoke around the food.
Due to their fraudulent practices and severe lack of customer service once they receive your money, I would suggest not utilizing this entity for any events.
Ahmed Mohamed
One of the worst experiences in my life. Where do I even begin
Before the day of our auspicious event, we came and spoke to the management staff and had a long conversation about how we wanted the event to be held. They reassured us they would meet our expectations and that they would be on standby.
On the day of the event, the manager Mustafa was not the same person we had spoken to the night prior. He demanded extra fees that we had never agreed and came with a lady claiming to be the owner of the facility. All of this was happening while we were in the middle of our event. I would give them negative stars if I could, but I hope no one else experiences what we were tested with.
Omar Sharif
I swear if I could leave negative stars I would. They are thieves that trap you on the day of the event when you can’t afford for anything to go wrong. After coming to them multiple times to confirm details of final day and that I have paid everything, a random lady comes on the day of the Katb kitab after starting our event claiming to be the owner and asks for fees. The manager, Mustafa who we had been communicating with the entire time all of a sudden starts supporting this lady saying she’s the owner and we can’t continue until we pay her. I don’t care to write down every little thing but I warn you.
Alaa
I recently stayed at this hotel and was quite disappointed. The cleanliness of the facilities was lacking, and the toilet accessories in my room were broken. Additionally, the reception staff were rude and unhelpful. Every time I returned to my room, they insisted on double-checking, which felt unnecessary and intrusive. I would not recommend this hotel based on my experience