Open
simple mobile store
- August 5, 2026
- +20 10 69915565
- [email protected]
- 12 Field Marshal Ahmed Badawi St., Emberouz WA Moharram Bey, Moharram Bey, Alexandria Governorate
Logistics service, Courier service, E-commerce service, Freight forwarding service, Shipping and mailing service, Shipping service, Transportation service
Ahmed Salah
Unprofessional company they delaying my shipments with out any reason and rescheduling it by themselves without referring to me and giving a false promises
Moamen Mohamed
Good service, good tracking system, respectful delivery man, the only thing we need is a reliable way of contact with the organization being able to speak to somebody would make the experience the best!
Markéta Dužárová
Very bad experince. I was waiting for my order 2 days. After 2 days without any contact write “delivered”. My order even not move from Cairo. Driver blocked us when we tried call him. I will not use anymore! A lot bad feedbacks here, so don’t write just sorry but do something with this! I hope I get my money back!
Tamer Farag
Very slow branch
Socialized with some clients and loss time
Picky in service
The employee service other customer over my time
No respect to customers in general
Go there and loss your time and your temper
Eleonora El Sheemy
I only have a complaint about the non-availability of proper customer service. The website doesn’t work and neither does the call center. I was just for 8 min. on the phone WAITING and kept getting the same AI recording “thanking me for holding” :-(!! I was supposed to get a shipment yesterday (delivery confirmed!) and got nothing. There is no way to communicate with a human being – one can’t ask any question outside of the program on WA … so what should one do if one wants to ask a question out of the program or lodge a complaint??? One has to bite the fingernails and pray that it’ll arrive some day??? Extremely disappointing – but their couriers are very nice and polite. AI and digitalization has its advantage for the company – but it leaves the customer at times totally frustrated, irritated and ultimately one changes to another courier service! The bare minimum is that you’d give an option if one needs more assistance!!