I chose Charl to celebrate my birthday, but instead of enjoying my day, it was completely ruined because of the poor service and the staff’s attitude. We were promised outdoor seating at 9:30 PM, waited until 10:00 PM, and then were simply told it wasn’t happening.
The staff were rude, unprofessional, and showed no respect or concern for their customers. No apology, no solution—just a very disappointing experience.
I will never visit Charl again, and I definitely won’t recommend it to anyone. The worst customer service I’ve experienced.
I chose Charl to celebrate my birthday, but instead of enjoying my day, it was completely ruined because of the poor service and the staff’s attitude. We were promised outdoor seating at 9:30 PM, waited until 10:00 PM, and then were simply told it wasn’t happening.
The staff were rude, unprofessional, and showed no respect or concern for their customers. No apology, no solution—just a very disappointing experience.
I will never visit Charl again, and I definitely won’t recommend it to anyone. The worst customer service I’ve experienced.
m parvez
Nice place food was good vibes were awesome! I wish more staff spoke English but that’s an Egypt issue I think
m parvez
Nice place food was good vibes were awesome! I wish more staff spoke English but that’s an Egypt issue I think
Malak Waleed
One of the worst experiences I’ve ever had.
I chose Charl to celebrate my birthday, but instead of enjoying my day, it was completely ruined because of the poor service and the staff’s attitude. We were promised outdoor seating at 9:30 PM, waited until 10:00 PM, and then were simply told it wasn’t happening.
The staff were rude, unprofessional, and showed no respect or concern for their customers. No apology, no solution—just a very disappointing experience.
I will never visit Charl again, and I definitely won’t recommend it to anyone. The worst customer service I’ve experienced.
Malak Waleed
One of the worst experiences I’ve ever had.
I chose Charl to celebrate my birthday, but instead of enjoying my day, it was completely ruined because of the poor service and the staff’s attitude. We were promised outdoor seating at 9:30 PM, waited until 10:00 PM, and then were simply told it wasn’t happening.
The staff were rude, unprofessional, and showed no respect or concern for their customers. No apology, no solution—just a very disappointing experience.
I will never visit Charl again, and I definitely won’t recommend it to anyone. The worst customer service I’ve experienced.
Farida Tarek
Pasta is great food amazing service amazing great atmosphere love it