Open
Mantra Center
- September 30, 2026
- +20 10 11000308
- [email protected]
- 274, Yasmine 3, Tagamoaa 1, New Cairo 11835, Cairo Governorate
Diamond Medical Services
Location
12 Abd El-Azeem Awad Allah, Al Matar, El Nozha, Cairo Governorate 4470340
Description
Local medical services, Corporate office
Contact
Email
Phone
Website
Address
12 Abd El-Azeem Awad Allah, Al Matar, El Nozha, Cairo Governorate 4470340
Review
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Hazem mahmoud
Hanan Radwan
I absolutely do not recommend dealing with them. Unfortunately, I subscribed through the Syndicate of Merchants, and they sent the cards a month after I subscribed. I only received approval for one test and scan, and then they refused to give me the approval again, claiming they canceled the contracts with the centers I requested. However, when I contacted the center, they told me the contracts were still in place, meaning they are the ones refusing to issue the approvals. What is the reason? They are not answering. My mother contacted them seeking clarification, but there was no response whatsoever. It’s as if those contacting them are not sick people. It’s utter disregard and indifference; there is no care or even customer service. I advise staying away from this terrible place completely.
Khaled Afifi
My experience with DMS Diamond Insurance was one of the worst I’ve ever had. They consistently delayed approvals, even in cases requiring swift decisions, which is unacceptable from an insurance company.
Unfortunately, their customer service was terrible. Responses were slow, and there was no real interest in resolving customer issues or providing clear information. Following up on any request took an inordinate amount of time without any satisfactory outcome.
I hope the company reviews its service level, improves the speed of approvals, and enhances customer service. My experience was disappointing, and I do not recommend them based on what I went through.
My advice: Don’t deal with them. They are the worst insurance company in Egypt.
Meraa Mostafa
The review is from one of the worst companies, as the limited capacity and analysis do not cover any tests.
mahmoud ahmed
This company is terrible; I don’t recommend dealing with them. It’s a complete scam.