Honestly, Dr. Ahmed is a very professional doctor, and I want to thank him very much for everything, starting from the initial consultation and the excellent procedure I had with him—upper eyelid surgery. Honestly, I’m very, very happy with the result, thank God. The result is fantastic, the treatment was professional, and the follow-up after the surgery was excellent. He is truly an outstanding doctor, may God bless him.
I truly want to thank Dr. Ahmed Elshahed from the bottom of my heart 🌸 He performed eye surgery on me, and thank God it was successful 🙏 He’s not just a very skilled doctor, but also a respectful and calm person who reassures patients with his words and manner.
From the initial consultation until after the surgery, he paid attention to every detail, followed up with me attentively, and answered my questions very simply. ❤️ May God reward him abundantly and increase his knowledge and blessings because he truly helped me regain my comfort and self-confidence after the surgery.
Thank you from the bottom of my heart, Dr. Ahmed.
I advise anyone needing a skilled eye doctor to go to him with complete confidence. 😊
I had a very disappointing experience with this service. The staff were arrogant, and when a mistake was pointed out, instead of a simple “Excuse me,” I was met with a dismissive “Yes, so?”
The day before, I inquired about the consultation fee and was given one amount. However, the next day, I was told a different price. (For me this is not about the price cause it was a difference of 100 but about the trustworthy of the clinic especially when you are a new client)
When I brought this up, I was told that the initial quote was for a different branch—despite the fact that I had clearly stated I was asking about New Cairo. Instead of apologizing for the confusion, they simply said, “We receive so many emails per day.”
That does not justify the mistake, nor does it excuse the unprofessional tone used when speaking to a customer. A simple acknowledgment of the error and a more respectful approach would have made a huge difference. I asked for the doctor’s nr but they ignored my messages after that and stopped replying.
I would not recommend this place based on their poor customer service
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Maha Mohamed5050
Honestly, Dr. Ahmed is a very professional doctor, and I want to thank him very much for everything, starting from the initial consultation and the excellent procedure I had with him—upper eyelid surgery. Honestly, I’m very, very happy with the result, thank God. The result is fantastic, the treatment was professional, and the follow-up after the surgery was excellent. He is truly an outstanding doctor, may God bless him.
Zainb Hassan
My grandson is an excellent doctor, a great follower, and his hand is worn out from all the changes he’s getting for the better.
SHiRAZ شيراز
A truly wonderful experience with Dr. Ahmed Al-Shahed
Tota Rota
I truly want to thank Dr. Ahmed Elshahed from the bottom of my heart 🌸 He performed eye surgery on me, and thank God it was successful 🙏 He’s not just a very skilled doctor, but also a respectful and calm person who reassures patients with his words and manner.
From the initial consultation until after the surgery, he paid attention to every detail, followed up with me attentively, and answered my questions very simply. ❤️ May God reward him abundantly and increase his knowledge and blessings because he truly helped me regain my comfort and self-confidence after the surgery.
Thank you from the bottom of my heart, Dr. Ahmed.
I advise anyone needing a skilled eye doctor to go to him with complete confidence. 😊
Faouzia
I had a very disappointing experience with this service. The staff were arrogant, and when a mistake was pointed out, instead of a simple “Excuse me,” I was met with a dismissive “Yes, so?”
The day before, I inquired about the consultation fee and was given one amount. However, the next day, I was told a different price. (For me this is not about the price cause it was a difference of 100 but about the trustworthy of the clinic especially when you are a new client)
When I brought this up, I was told that the initial quote was for a different branch—despite the fact that I had clearly stated I was asking about New Cairo. Instead of apologizing for the confusion, they simply said, “We receive so many emails per day.”
That does not justify the mistake, nor does it excuse the unprofessional tone used when speaking to a customer. A simple acknowledgment of the error and a more respectful approach would have made a huge difference. I asked for the doctor’s nr but they ignored my messages after that and stopped replying.
I would not recommend this place based on their poor customer service