It started out nicely. We were treated well at first, shown a selection of dresses, and helped with fittings. However, we quickly started noticing that most of the dresses looked almost identical, with very little variation — mainly very heavy dresses that felt quite plastic-like.
When I was about to make a final decision on a dress, I hesitated for a moment. Aya, the owner, seemed to take that personally. She huffed, got up, walked out of the shop, got into her car, slammed the door, and left. It felt incredibly unprofessional and honestly very uncomfortable.
Additionally, my mom asked to use the restroom and was sent to another shop instead, despite there being a bathroom in-store. The bathroom she was directed to was dirty, unhygienic, and honestly quite unpleasant.
So yes, I really wish I had read the reviews before coming.
I’d recommend going to Aicha Couture instead — it’s right around the corner and far better.
It started out nicely. We were treated well at first, shown a selection of dresses, and helped with fittings. However, we quickly started noticing that most of the dresses looked almost identical, with very little variation — mainly very heavy dresses that felt quite plastic-like.
When I was about to make a final decision on a dress, I hesitated for a moment. Aya, the owner, seemed to take that personally. She huffed, got up, walked out of the shop, got into her car, slammed the door, and left. It felt incredibly unprofessional and honestly very uncomfortable.
Additionally, my mom asked to use the restroom and was sent to another shop instead, despite there being a bathroom in-store. The bathroom she was directed to was dirty, unhygienic, and honestly quite unpleasant.
So yes, I really wish I had read the reviews before coming.
I’d recommend going to Aicha Couture instead — it’s right around the corner and far better.
Very bad customer service, the girls that work there are kind but the old woman and the owner are very rude, the owner treated my mother with a very bad attitude and told her you are very needy and I’m not going to modify everything you need and when I told her the customer should leave satisfied and when the dress fits perfectly she told me I don’t care and I can tell you this is it take it or leave it!
When we told her you should treat people with respect to keep your business she said you won’t teach me how to speak and I’m already booked for 2 years!!!!! Not professional at all!
Very bad customer service, the girls that work there are kind but the old woman and the owner are very rude, the owner treated my mother with a very bad attitude and told her you are very needy and I’m not going to modify everything you need and when I told her the customer should leave satisfied and when the dress fits perfectly she told me I don’t care and I can tell you this is it take it or leave it!
When we told her you should treat people with respect to keep your business she said you won’t teach me how to speak and I’m already booked for 2 years!!!!! Not professional at all!
Please don’t buy from them .. they are the worst … such places with very bad customer services should be closed .. they don’t know how to treat customers… Their tailor is really bad and after you buy he will adjust the dress wrongly and they will refuse to fix it.
نصيحة محدش يروح .. معاملة سيئة
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Hanna Selim
It started out nicely. We were treated well at first, shown a selection of dresses, and helped with fittings. However, we quickly started noticing that most of the dresses looked almost identical, with very little variation — mainly very heavy dresses that felt quite plastic-like.
When I was about to make a final decision on a dress, I hesitated for a moment. Aya, the owner, seemed to take that personally. She huffed, got up, walked out of the shop, got into her car, slammed the door, and left. It felt incredibly unprofessional and honestly very uncomfortable.
Additionally, my mom asked to use the restroom and was sent to another shop instead, despite there being a bathroom in-store. The bathroom she was directed to was dirty, unhygienic, and honestly quite unpleasant.
So yes, I really wish I had read the reviews before coming.
I’d recommend going to Aicha Couture instead — it’s right around the corner and far better.
Hanna Selim
It started out nicely. We were treated well at first, shown a selection of dresses, and helped with fittings. However, we quickly started noticing that most of the dresses looked almost identical, with very little variation — mainly very heavy dresses that felt quite plastic-like.
When I was about to make a final decision on a dress, I hesitated for a moment. Aya, the owner, seemed to take that personally. She huffed, got up, walked out of the shop, got into her car, slammed the door, and left. It felt incredibly unprofessional and honestly very uncomfortable.
Additionally, my mom asked to use the restroom and was sent to another shop instead, despite there being a bathroom in-store. The bathroom she was directed to was dirty, unhygienic, and honestly quite unpleasant.
So yes, I really wish I had read the reviews before coming.
I’d recommend going to Aicha Couture instead — it’s right around the corner and far better.
Olivia Ramzy
Very bad customer service, the girls that work there are kind but the old woman and the owner are very rude, the owner treated my mother with a very bad attitude and told her you are very needy and I’m not going to modify everything you need and when I told her the customer should leave satisfied and when the dress fits perfectly she told me I don’t care and I can tell you this is it take it or leave it!
When we told her you should treat people with respect to keep your business she said you won’t teach me how to speak and I’m already booked for 2 years!!!!! Not professional at all!
Olivia Ramzy
Very bad customer service, the girls that work there are kind but the old woman and the owner are very rude, the owner treated my mother with a very bad attitude and told her you are very needy and I’m not going to modify everything you need and when I told her the customer should leave satisfied and when the dress fits perfectly she told me I don’t care and I can tell you this is it take it or leave it!
When we told her you should treat people with respect to keep your business she said you won’t teach me how to speak and I’m already booked for 2 years!!!!! Not professional at all!
MM D
Please don’t buy from them .. they are the worst … such places with very bad customer services should be closed .. they don’t know how to treat customers… Their tailor is really bad and after you buy he will adjust the dress wrongly and they will refuse to fix it.
نصيحة محدش يروح .. معاملة سيئة