Open
Ocean Apartments
- September 30, 2026
- +20 10 96932252
- [email protected]
- Plot 1258 El-Nasr Rd, Sheraton Al Matar, El Nozha, Cairo Governorate 11799
Golden Carven Hotel
Location
11 Mohamed Ebeid St, off Nozha, St, Heliopolis, Cairo Governorate
Description
Hotel
Contact
Phone
Address
11 Mohamed Ebeid St, off Nozha, St, Heliopolis, Cairo Governorate
Review
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Salma Hegazy
Very disappointing experience. The hotel was constantly noisy, the air conditioner was old and not working properly, and the staff were not helpful at all. Despite informing them about the issue, no real effort was made to fix it. The room was extremely hot and we could barely sleep. Unfortunately, it was a very uncomfortable stay
Neno.O
This hotel booked last minute and it was very amazing. The receptionist was very helpful and could speak English. The rooms were comfortable and all staff and services were professionally rendered. It’s a nice hotel
Marko Mansour
Potential scam – absolutely unacceptable experience.
The room itself was barely acceptable, but everything else was a disaster.
The reception service was horrible: rude, unprofessional, and completely unhelpful. The staff showed zero interest in assisting guests and acted with arrogance and indifference.
The worst part: I was charged THREE TIMES the price shown on Booking.com. This is extremely concerning and feels dishonest and misleading. No clear explanation was given — only excuses.
Overall, a very bad experience. I strongly warn others to be careful. I would never stay here again and do not recommend this hotel.
Evronia Azer
We only needed to go to this hotel because the other neighboring hotel we used to go to has closed down. Unfortunately for three visits, staff have always been rude. Last time, we booked a double room, only to be handed a nasty tiny room with 1 bed that wasn’t a kingsize, and staff kept saying it is indeed a kingsize as if we are not able to see the huge difference in size! The room smelt horrible because of smoking, and they said that all their rooms are smoking and none were non-smoking. We insisted they replace the rooms but they asked to charge extra, we didn’t pay, and we did manage to replace the room after an unacceptable behaviour.
Then the new room we got was dirty. We discovered after we went to sleep that bedsheets had hair on them, it was disgusting and unhygienic.
They charge rip off prices for a service that is an absolute joke. Only good thing about it is location, everything else is sub-par. Some people think that customers don’t understand, but customers do.
Mahmoud Adel
Honestly, everything about this hotel was great. The room was very clean, spacious, and comfortable, and the staff were extremely polite and professional. I saw a lot of negative comments before booking and was really worried, but after staying there, I can confirm none of them were true at all.
The hotel is amazing for its price — honestly much better than I expected. It’s cleaner, nicer, and more organized than many places that charge double. The service felt like a real 5-star experience.
Overall, the hotel was perfect: super clean, very affordable, and absolutely worth every pound. Highly recommended!