I had a very disappointing experience at Itemz gift shop due to a clear lack of transparency and professionalism.
There are no price tags displayed on items, and prices do not seem to be fixed. When I asked about pricing, the staff—particularly the owner—responded in a rude and defensive manner, as if the question itself was offensive. Asking for prices should be a basic and expected part of any shopping experience.
Additionally, I was charged for 1.5 meters of wrapping paper for a gift that was only 15 cm in size, where at most 60 cm would have been sufficient. When I questioned this, the owner became aggressive and acted as though I was questioning their integrity, rather than addressing a reasonable concern.
Overall, the experience lacked transparency, fairness, and basic customer respect. I would not recommend this shop based on how customers are treated and the unclear pricing practices.
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ST Nicks
Nice selection of greeting cards. Friendly staff.
Salma Bakr
I had a very disappointing experience at Itemz gift shop due to a clear lack of transparency and professionalism.
There are no price tags displayed on items, and prices do not seem to be fixed. When I asked about pricing, the staff—particularly the owner—responded in a rude and defensive manner, as if the question itself was offensive. Asking for prices should be a basic and expected part of any shopping experience.
Additionally, I was charged for 1.5 meters of wrapping paper for a gift that was only 15 cm in size, where at most 60 cm would have been sufficient. When I questioned this, the owner became aggressive and acted as though I was questioning their integrity, rather than addressing a reasonable concern.
Overall, the experience lacked transparency, fairness, and basic customer respect. I would not recommend this shop based on how customers are treated and the unclear pricing practices.