Miraco Totaline – Misr Refrigeration & Air Condition

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Location

18 Abdullah El Arab Z, 118 El Khartoum St., Al Hadiqah Ad Dawleyah, Nasr, Egypt, Cairo Governorate 4441442

Description

Air conditioning repair service

Contact

Address
18 Abdullah El Arab Z, 118 El Khartoum St., Al Hadiqah Ad Dawleyah, Nasr, Egypt, Cairo Governorate 4441442
2.9
9 reviews
  • tifaegy

    Genuine spare parts

  • Belal Belal

    DO NOT BUY FROM THEM

    They don’t do their job, they find any loophole to avoid serving warranty they were paid for, they lie, they act poorly with customers

    That applies to both technicians and their managers who back them up on their lies and deceits

    Buy from Sharp or any other company that has more respect to their cutomers.

  • ibrahim adel

    One of the most triple disaster customer services and technicians
    No communication and no details
    After lots of Calles and 2 visit to change the electric bored it takes them 2 weeks to show up to changed and still nothing working
    keeping in consideration the timing and the electric cut off nothing was communicated to the technicians
    As we pay full amount of money and still nothing work

  • Passant El.Agroudy

    One of the most disappointing and stressful experiences

    1. We ordered a device on 29/8 from Miraco Nasr city (distributor)
    2. We got a worker assigned to install it on 1/9. However, he was unable to do it for 2 hours as it’s only the second device he ever installed. He left after disassembling the device.
    3. We complained on 2/9 and the company sent another worker on 5/9. The worker refused to mount the disassembled device due to missing pieces and said he will report it to his superiors and respond the next day.
    4. We had no response for 2 days now.

    Currently, we have a disassembled device that is not functional and no air-condition. We would like to request a new device and an installation asap. Please help!

  • Danny Boyd

    After 2 months to approve a mere 500 EGP discount on a new AC because they haven’t had spare-parts to my 10 year old AC (which started leaking 3 years after it was installed!) and the only solution is for me to buy a brand new one. I showed the room to the engineer after going all the way and he said it wouldn’t be safe for them to install it and I’m going to have to remove the whole window for “safety” every time maintenance is needed. We settle on a date to check the room out live, which I’ll have to pay for of course, and I specifically said they have to call me 2 hours earlier. Little did I know I wasn’t being clear enough, the installation guy called me 30 minutes before, and when I explained he said we’ll have to reschedule. The call center is useless, they said the same thing after speaking with the branch. Definitely going with another brand! Thank you for the waste of time and energy.

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