Open
Smiley dental
- August 4, 2026
- +20 10 30559555
- Emberouz WA Moharram Beik, Moharam Bek, Alexandria Governorate 5413425
Misr Healthcare Network
Location
17 Kasr Al Nile, Bab Al Louq, Abdeen, Cairo Governorate 4280140
Description
Health insurance agency
Contact
Email
Phone
Website
Address
17 Kasr Al Nile, Bab Al Louq, Abdeen, Cairo Governorate 4280140
Review
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Dr Jo
A failing company run by unprofessional, incompetent, and unqualified individuals; their approval process is slow. Dealing with them is not recommended.
Ziad Hani Seoudi
The company is terrible with approvals.
Extremely slow.
The network is weak.
Customer service (if they even answer) always replies, “Sir, you just placed the order,” even if it’s 12 hours ago!
Or, “Sir, we need to update your information. Call us tonight!”
Holy Iskander
The company is unprofessional. The call center was neither good nor polite, not even helpful. The doctors’ approvals are very bad. They can’t differentiate between the diseases they perceive and what they do in the approval forum. They just make themselves comfortable. The worst company ever! Honestly, they can’t even read a written diagnosis. They can’t give any approval, even if the doctor has prescribed it according to your condition, because they only use computers. In short, they’re just machines. The customer service employees are uncooperative, ignorant, and rude. They just tell you to get out of here. In short, this company is useless and unreliable. I was thinking of getting insurance with them, but after this experience, I can’t do anything with them. This is a terrible management style, and if they’re bad at small things, what will they do at big things? They’re definitely worse.
Mirna Albert
Absolutely horrible, no customer care service. Very poor communication, can’t care less about patients. They don’t care simple because they don’t have any consequences of poor performance. Very very slow reply and service, indicating a hiring and management problem.
taher ahmed
Medical Insurance company