PC Link

Not recommended. Amateur sales people. Awful customer service.
After 10 years I had to stop dealing with them.

Update to owner’s reply:
You do have a branch in Cairo. At the end of the day, it’s the same company.
Check again and update your “records”.

When you empower employees to be arrogant and rude with customers you lose them. Eventually that employee leaves you as well, and you’ve gained nothing.

However, when the customer no longer finds the trust and satisfactory service they get with the current team, they resort to the person with whom trust was built.

This is a classic case, and this is what happened.

A licence renewal that took 3 weeks of not having a professional reply nor action was solved with a single 5 mins call with one of your ex employees.

No long calls running into circles. Making stories up. Passing wrong info around. And being arrogant enough to not try to call and resolve the issue with a recurrent loyal customer since 2018.

Check the “records” and you’ll know I didn’t make this up.

Our PC and laptop saviours