I stayed 7 nights at Renaissance Cairo Mirage City Hotel from July 12 to July 19, and it was a fantastic experience. I want to especially thank the Customer Relationship Manager, Mohamed Khattab, and the Hotel Manager, Mr. Mustafa. Both were extremely cooperative and went above and beyond to make my stay comfortable. They upgraded my room for 5 nights and generously gave me two nights of free club lounge access.
What stood out most was their kindness during a difficult time. My daughter Waniya was injured while swimming, slipping after getting out of the pool. We first visited The Air Force Specialized Hospital in Fifth Settlement, New Cairo, but the experience there was disappointing. Later, we went to Naseem Hospital in Cairo, where the staff was very cooperative and caring. On the second day, Mr. Khattab and Mr. Mustafa surprised us with flowers and best wishes for Waniya’s speedy recovery, which meant a lot to us.
Overall, I am fully satisfied with my stay and highly recommend this hotel. It is also more affordable compared to other Marriott hotels in Cairo. As a Gold Elite member of Marriott, I can confidently say this hotel deserves a 100% recommendation from my side.
I stayed 7 nights at Renaissance Cairo Mirage City Hotel from July 12 to July 19, and it was a fantastic experience. I want to especially thank the Customer Relationship Manager, Mohamed Khattab, and the Hotel Manager, Mr. Mustafa. Both were extremely cooperative and went above and beyond to make my stay comfortable. They upgraded my room for 5 nights and generously gave me two nights of free club lounge access.
What stood out most was their kindness during a difficult time. My daughter Waniya was injured while swimming, slipping after getting out of the pool. We first visited The Air Force Specialized Hospital in Fifth Settlement, New Cairo, but the experience there was disappointing. Later, we went to Naseem Hospital in Cairo, where the staff was very cooperative and caring. On the second day, Mr. Khattab and Mr. Mustafa surprised us with flowers and best wishes for Waniya’s speedy recovery, which meant a lot to us.
Overall, I am fully satisfied with my stay and highly recommend this hotel. It is also more affordable compared to other Marriott hotels in Cairo. As a Gold Elite member of Marriott, I can confidently say this hotel deserves a 100% recommendation from my side.
I stayed 7 nights at Renaissance Cairo Mirage City Hotel from July 12 to July 19, and it was a fantastic experience. I want to especially thank the Customer Relationship Manager, Mohamed Khattab, and the Hotel Manager, Mr. Mustafa. Both were extremely cooperative and went above and beyond to make my stay comfortable. They upgraded my room for 5 nights and generously gave me two nights of free club lounge access.
What stood out most was their kindness during a difficult time. My daughter Waniya was injured while swimming, slipping after getting out of the pool. We first visited The Air Force Specialized Hospital in Fifth Settlement, New Cairo, but the experience there was disappointing. Later, we went to Naseem Hospital in Cairo, where the staff was very cooperative and caring. On the second day, Mr. Khattab and Mr. Mustafa surprised us with flowers and best wishes for Waniya’s speedy recovery, which meant a lot to us.
Overall, I am fully satisfied with my stay and highly recommend this hotel. It is also more affordable compared to other Marriott hotels in Cairo. As a Gold Elite member of Marriott, I can confidently say this hotel deserves a 100% recommendation from my side.
Got in late at night. Appreciated the help and comfort received from young Fady at the bar. Gave us quick and helpful service with great food and drink recommendations. Made us feel “at home” quickly.
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Mohamed Ali
Unfortunately the reception here isn’t the best, and is the main reason I would not return to this hotel nor could recommend it.
Everything else with the hotel is fine (room quality, cleanliness, breakfast, gym, etc.). The reception just needs more training.
The reception management here doesn’t accommodate guests.
Junaid Khan
I stayed 7 nights at Renaissance Cairo Mirage City Hotel from July 12 to July 19, and it was a fantastic experience. I want to especially thank the Customer Relationship Manager, Mohamed Khattab, and the Hotel Manager, Mr. Mustafa. Both were extremely cooperative and went above and beyond to make my stay comfortable. They upgraded my room for 5 nights and generously gave me two nights of free club lounge access.
What stood out most was their kindness during a difficult time. My daughter Waniya was injured while swimming, slipping after getting out of the pool. We first visited The Air Force Specialized Hospital in Fifth Settlement, New Cairo, but the experience there was disappointing. Later, we went to Naseem Hospital in Cairo, where the staff was very cooperative and caring. On the second day, Mr. Khattab and Mr. Mustafa surprised us with flowers and best wishes for Waniya’s speedy recovery, which meant a lot to us.
Overall, I am fully satisfied with my stay and highly recommend this hotel. It is also more affordable compared to other Marriott hotels in Cairo. As a Gold Elite member of Marriott, I can confidently say this hotel deserves a 100% recommendation from my side.
Junaid Khan
I stayed 7 nights at Renaissance Cairo Mirage City Hotel from July 12 to July 19, and it was a fantastic experience. I want to especially thank the Customer Relationship Manager, Mohamed Khattab, and the Hotel Manager, Mr. Mustafa. Both were extremely cooperative and went above and beyond to make my stay comfortable. They upgraded my room for 5 nights and generously gave me two nights of free club lounge access.
What stood out most was their kindness during a difficult time. My daughter Waniya was injured while swimming, slipping after getting out of the pool. We first visited The Air Force Specialized Hospital in Fifth Settlement, New Cairo, but the experience there was disappointing. Later, we went to Naseem Hospital in Cairo, where the staff was very cooperative and caring. On the second day, Mr. Khattab and Mr. Mustafa surprised us with flowers and best wishes for Waniya’s speedy recovery, which meant a lot to us.
Overall, I am fully satisfied with my stay and highly recommend this hotel. It is also more affordable compared to other Marriott hotels in Cairo. As a Gold Elite member of Marriott, I can confidently say this hotel deserves a 100% recommendation from my side.
Junaid Khan
I stayed 7 nights at Renaissance Cairo Mirage City Hotel from July 12 to July 19, and it was a fantastic experience. I want to especially thank the Customer Relationship Manager, Mohamed Khattab, and the Hotel Manager, Mr. Mustafa. Both were extremely cooperative and went above and beyond to make my stay comfortable. They upgraded my room for 5 nights and generously gave me two nights of free club lounge access.
What stood out most was their kindness during a difficult time. My daughter Waniya was injured while swimming, slipping after getting out of the pool. We first visited The Air Force Specialized Hospital in Fifth Settlement, New Cairo, but the experience there was disappointing. Later, we went to Naseem Hospital in Cairo, where the staff was very cooperative and caring. On the second day, Mr. Khattab and Mr. Mustafa surprised us with flowers and best wishes for Waniya’s speedy recovery, which meant a lot to us.
Overall, I am fully satisfied with my stay and highly recommend this hotel. It is also more affordable compared to other Marriott hotels in Cairo. As a Gold Elite member of Marriott, I can confidently say this hotel deserves a 100% recommendation from my side.
Casey USA
Got in late at night. Appreciated the help and comfort received from young Fady at the bar. Gave us quick and helpful service with great food and drink recommendations. Made us feel “at home” quickly.