Open
Dice Underwear New Cairo – Dice Underwear New Cairo Branch
- September 30, 2026
- +20 10 13737901
- [email protected]
- Next to the court, Seven Stars Mall, 5th Settlement, Cairo Governorate 11835
Location
Mall of Egypt Axis Road, First 6th of October, Giza Governorate 3291001
Description
Footwear wholesaler
Contact
Email
Phone
Website
Address
Mall of Egypt Axis Road, First 6th of October, Giza Governorate 3291001
Review
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Muhammad El Shafey
A very respectable place, and they treated me very well. I bought a pair of shoes, and they broke as soon as I received them. I went back after a very long return period, and they replaced the shoes for me. Customer service is truly more important than the product.
Omar mohamed
My experience with the online store was honestly pretty disappointing and it was my first experience with the brand. The delivery was delayed—though that might fall on the courier—but the real issue was the quality of the shoes. The left shoe arrived in rough shape: the tongue finishing was poor, the upper was moderately creased as if it had been worn multiple times or used as a display model, and the sole showed signs of dust.
On a positive note, the return process was very smooth, and their WhatsApp support team was quick and helpful in resolving things.
Ziad Hashim Ali
Mazen Ahmed
Omar was very patient. Thank you
Rana Sobhy
Very bad customer service, especially at the Mall of Egypt branch and particularly from the manager. My husband bought a pair of shoes from them and wanted to exchange them just 3–4 days later, but they refused. Instead, they told him, “We can give you a discount if you want to buy a new pair!”
It’s really disappointing because this is a local brand with so much potential, but unfortunately, the poor customer service completely ruined the experience.