The worst company I’ve ever dealt with. They told me the filter would arrive in three days, but I waited ten days. Five days later, the technician came, installed it, and left. He was even leaking water from the filter through the hose. I filed a complaint, and then the technician came back to fix it. Tank is a terrible company, both in terms of technicians and customer service.
Omar Mahmoud
Don’t buy any filters from them, they’re terrible, they break down quickly, and nobody follows up with you.
Mahitab Magdy
The cartridge is always out of stock also it doesn’t last for a month , very expensive compared to the other products
Nahla Mustafa
The worst company I’ve ever dealt with. They told me the filter would arrive in three days, but I waited ten days. Five days later, the technician came, installed it, and left. He was even leaking water from the filter through the hose. I filed a complaint, and then the technician came back to fix it. Tank is a terrible company, both in terms of technicians and customer service.
Heba Ahmad
Very poor customer service and non-existent after-sales service
passant mohamed
I bought from their official website, and the delivery person told me he’d be back the next day between 9 and 12, so I postponed my appointments.
I called him at 11:30 to check on him, and he said he’d be back after 4!
I kept waiting and calling him, but he didn’t answer. Finally, at 6, he sent me a message saying the delivery person had been in an accident!
Utter unprofessionalism.