Open
Mantra Center
- September 30, 2026
- +20 10 11000308
- [email protected]
- 274, Yasmine 3, Tagamoaa 1, New Cairo 11835, Cairo Governorate
Tdawi Pharmacies
Location
S6-2, 26th Street, District 2, Fifth Settlement, Cairo Governorate 11835
Description
Pharmacy, E-commerce service
Contact
Email
Phone
Website
Address
S6-2, 26th Street, District 2, Fifth Settlement, Cairo Governorate 11835
Review
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Saoud 506
Ahmed Alsaif
There is no pharmacy at this location.
Nada Ashraf
From personal experience, I don’t recommend dealing with Seif Pharmacies, especially the Downtown Katameya branch.
Due to poor customer service and a lack of response from management, even when contacting the call center, the complaint wasn’t handled properly.
Unfortunately, this bad experience was repeated in more than one branch (including Downtown Katameya and the Seven Stars Mall branch).
The unprofessional treatment and mockery from some doctors, instead of offering help, along with a complete absence of serious intervention from branch management.
It’s clear that there’s a greater focus on achieving targets than on the quality of patient care. This was evident in the behavior of a doctor, supposedly the manager of the Downtown branch, who, after numerous interactions, proved completely unnecessary. Her sole concern was meeting targets, and she would turn the tables to make people feel wrong. Honestly, I’ve never seen a worse attitude from doctors who are supposed to be respectable. There was mockery and unprofessional, unethical treatment, which is unacceptable. This situation requires a serious review of the service level. A profession like this should involve professional commitment and respect for the patient. The call center staff are rude and hang up on customers; it’s clear they’re all disrespectful and rude.
Abdullah Hosny
I had a very concerning experience with this pharmacy. I sent them a doctor’s prescription for eye drops, and they provided me with the wrong medication. Unfortunately, I only discovered the mistake after 3 days of use.
This kind of negligence is extremely dangerous, especially when it comes to eye treatments. Mistakes like this can seriously harm patients.
I strongly advise others to double-check everything they receive from this pharmacy, or consider going somewhere more reliable. Patient safety should always come first, and this experience shows a serious lack of attention and responsibility.
طلبت قطره للعيون وبعتهوا غلط واكتشفت بعد
الاستخدام بيومين انصح بعد التعامل معهم بسبب الاهمال
Walid Fouad
The phone service is very bad.