Yesterday I was rudely rejected from applying to the Albania trip without anyone looking at my passport and the papers I provided just because I’m a college student. This discriminatory behaviour is unacceptable especially from an agency this popular
It started when the employee told us that the hotel we wanted was full and made us choose another one, of course with a more expensive package. We told her there were places available on Booking.com, but she said no, the company had a limited number of rooms and they were all booked. As for the flight, we were supposed to book a car, but she booked us on Nile Air because it was cheaper. She said the other one was 22,000 (currency unspecified), even though it was only 17,000 (currency unspecified), which is the normal range, but she booked the one for 12,000. When we arrived, we discovered we were alone and no one was staying at the other hotel, meaning there were still rooms available. We didn’t get the 5,000 extra for the flight. The internal tours were incomplete, and we didn’t visit many places. I messaged her, and she said she’d contact the company in Istanbul, but there was no further response. There was absolutely no credibility. It was an experience I won’t repeat.
Honestly, my Umrah experience with Damas Travel was truly exceptional.
Their service from the very beginning was respectful and clear, and all procedures were easy and organized without any complications.
The Umrah trip was very comfortable, and everything ran smoothly and efficiently, from the scheduling and transportation to the accommodation. The team was always available and helpful with anything we needed.
It was a truly commendable experience, and I will definitely choose them again. I highly recommend them to anyone planning to perform Umrah.
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Ahmed Wael Eldakhs
Yesterday I was rudely rejected from applying to the Albania trip without anyone looking at my passport and the papers I provided just because I’m a college student. This discriminatory behaviour is unacceptable especially from an agency this popular
aida ali
Yasmien Hassan
We traveled with them to Turkey.
It started when the employee told us that the hotel we wanted was full and made us choose another one, of course with a more expensive package. We told her there were places available on Booking.com, but she said no, the company had a limited number of rooms and they were all booked. As for the flight, we were supposed to book a car, but she booked us on Nile Air because it was cheaper. She said the other one was 22,000 (currency unspecified), even though it was only 17,000 (currency unspecified), which is the normal range, but she booked the one for 12,000. When we arrived, we discovered we were alone and no one was staying at the other hotel, meaning there were still rooms available. We didn’t get the 5,000 extra for the flight. The internal tours were incomplete, and we didn’t visit many places. I messaged her, and she said she’d contact the company in Istanbul, but there was no further response. There was absolutely no credibility. It was an experience I won’t repeat.
Hend Samir
omar soliman
Honestly, my Umrah experience with Damas Travel was truly exceptional.
Their service from the very beginning was respectful and clear, and all procedures were easy and organized without any complications.
The Umrah trip was very comfortable, and everything ran smoothly and efficiently, from the scheduling and transportation to the accommodation. The team was always available and helpful with anything we needed.
It was a truly commendable experience, and I will definitely choose them again. I highly recommend them to anyone planning to perform Umrah.