The rooms are well maintained, fully loaded, welcome fruits, drinks, and the local breakfast spread was good with perfect morning coffee and good omelet. The staff friendly and supportive always welcoming with a big smile on face. Shout out to Gehar from front desk who greeted and welcomed us. Overall best expirience.
The hotel offers a cozy atmosphere. 🏨 Its cafes and restaurants are notably convenient, providing a tranquil and clean environment. ✨ La Verandah Lounge is exceptionally suitable for business discussions and quiet meetings. 💼
We stayed at Helen landmark hotel with the family for two nights. Our first observation was that cups at the room were extremely dirty along with the water kettle. Also, they put only two water bottles for each room, which is absolutely not sufficient. No slippers as well. Breakfast the first day was not enough and we highlighted that for them. We also wanted to smoke Shisha in the morning by the pool and it wasn’t available until 2 PM. So if you go to this hotel, expect the service not to be as per usual four star service..
Very friendly staff, good food and nice vibes by the pool 😊
I have been staying here for the past 5 years, but sadly this time will be my last. The staff were not respectful, there were insects in the room, and my requests to reception and room service were ignored.
What made it worse is that I paid a high price for such a poor level of service and an uncomfortable stay.
The security manager tried to help after I had already decided to leave. I appreciate the effort, but it came too late.
I hope the hotel improves its service and pays more attention to guests in the future
I had a wonderful experience at Helnan Hotel Dreamland. I would like to sincerely thank the entire team for their outstanding hospitality, warm welcome, and highly professional service throughout my stay.
The food quality was excellent, and everything was delicious and well-prepared. Special thanks to the Executive Chef, Chef Essam, and all the chefs in the restaurant for their great effort and amazing dishes.
Finally, I would like to express my appreciation to the General Manager, Mr. Hassan, for his exceptional hospitality and leadership, which clearly reflects in the high standards of the hotel.
Highly recommended, and I will definitely visit again.
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Rosal Sequeira
The rooms are well maintained, fully loaded, welcome fruits, drinks, and the local breakfast spread was good with perfect morning coffee and good omelet. The staff friendly and supportive always welcoming with a big smile on face. Shout out to Gehar from front desk who greeted and welcomed us. Overall best expirience.
Mohamed Kamal
The hotel offers a cozy atmosphere. 🏨 Its cafes and restaurants are notably convenient, providing a tranquil and clean environment. ✨ La Verandah Lounge is exceptionally suitable for business discussions and quiet meetings. 💼
ESAM ABU ZAHRA
We stayed at Helen landmark hotel with the family for two nights. Our first observation was that cups at the room were extremely dirty along with the water kettle. Also, they put only two water bottles for each room, which is absolutely not sufficient. No slippers as well. Breakfast the first day was not enough and we highlighted that for them. We also wanted to smoke Shisha in the morning by the pool and it wasn’t available until 2 PM. So if you go to this hotel, expect the service not to be as per usual four star service..
Very friendly staff, good food and nice vibes by the pool 😊
khaled hafez
Very disappointing experience.
I have been staying here for the past 5 years, but sadly this time will be my last. The staff were not respectful, there were insects in the room, and my requests to reception and room service were ignored.
What made it worse is that I paid a high price for such a poor level of service and an uncomfortable stay.
The security manager tried to help after I had already decided to leave. I appreciate the effort, but it came too late.
I hope the hotel improves its service and pays more attention to guests in the future
Ahmed El Deeb
I had a wonderful experience at Helnan Hotel Dreamland. I would like to sincerely thank the entire team for their outstanding hospitality, warm welcome, and highly professional service throughout my stay.
The food quality was excellent, and everything was delicious and well-prepared. Special thanks to the Executive Chef, Chef Essam, and all the chefs in the restaurant for their great effort and amazing dishes.
Finally, I would like to express my appreciation to the General Manager, Mr. Hassan, for his exceptional hospitality and leadership, which clearly reflects in the high standards of the hotel.
Highly recommended, and I will definitely visit again.