Super chill vibes and amazing food and service! This is my second visit in less than a week, and I’m already planning my next trip back. Definitely one of my go-to spots, so if you’re in the area, come check it out and soak up the atmosphere! 🤩 #Vibes #Food #Service #Spot
Super chill vibes and amazing food and service! This is my second visit in less than a week, and I’m already planning my next trip back. Definitely one of my go-to spots, so if you’re in the area, come check it out and soak up the atmosphere! 🤩 #Vibes #Food #Service #Spot
Super chill vibes and amazing food and service! This is my second visit in less than a week, and I’m already planning my next trip back. Definitely one of my go-to spots, so if you’re in the area, come check it out and soak up the atmosphere! 🤩 #Vibes #Food #Service #Spot
I’ve always had a great experience at Hookah in Heliopolis, so unfortunately, my recent visit to the New Cairo branch was quite disappointing.
We specifically went for the shisha, but there was a noticeable lack of attention when it came to changing the charcoal. The shisha eventually went out completely, and the taste became burnt, which really affected the experience.
On the positive side, we ordered the appetizer combo, and it was absolutely delicious and a great choice. The juices were also really good. The overall vibe of the place was nice and enjoyable.
As for the service, Islam was responsible for our table. Unfortunately, his attitude felt more like he was talking to friends rather than customers. He even used an inappropriate word, “bedan,” in front of us, which was very unprofessional. Whenever we needed something, we also had to wait quite a while before he noticed us. I understand that it was a Saturday and the place was relatively busy, but the level of attention and professionalism could definitely have been better.
Overall, I really liked the atmosphere, and the food and drinks were great, but unfortunately, the service and the shisha experience made this visit much less enjoyable compared to my usual experiences at the Heliopolis branch.
I’ve always had a great experience at Hookah in Heliopolis, so unfortunately, my recent visit to the New Cairo branch was quite disappointing.
We specifically went for the shisha, but there was a noticeable lack of attention when it came to changing the charcoal. The shisha eventually went out completely, and the taste became burnt, which really affected the experience.
On the positive side, we ordered the appetizer combo, and it was absolutely delicious and a great choice. The juices were also really good. The overall vibe of the place was nice and enjoyable.
As for the service, Islam was responsible for our table. Unfortunately, his attitude felt more like he was talking to friends rather than customers. He even used an inappropriate word, “bedan,” in front of us, which was very unprofessional. Whenever we needed something, we also had to wait quite a while before he noticed us. I understand that it was a Saturday and the place was relatively busy, but the level of attention and professionalism could definitely have been better.
Overall, I really liked the atmosphere, and the food and drinks were great, but unfortunately, the service and the shisha experience made this visit much less enjoyable compared to my usual experiences at the Heliopolis branch.
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TheBlueChuckNomad
Super chill vibes and amazing food and service! This is my second visit in less than a week, and I’m already planning my next trip back. Definitely one of my go-to spots, so if you’re in the area, come check it out and soak up the atmosphere! 🤩 #Vibes #Food #Service #Spot
TheBlueChuckNomad
Super chill vibes and amazing food and service! This is my second visit in less than a week, and I’m already planning my next trip back. Definitely one of my go-to spots, so if you’re in the area, come check it out and soak up the atmosphere! 🤩 #Vibes #Food #Service #Spot
TheBlueChuckNomad
Super chill vibes and amazing food and service! This is my second visit in less than a week, and I’m already planning my next trip back. Definitely one of my go-to spots, so if you’re in the area, come check it out and soak up the atmosphere! 🤩 #Vibes #Food #Service #Spot
silwan saeed
I’ve always had a great experience at Hookah in Heliopolis, so unfortunately, my recent visit to the New Cairo branch was quite disappointing.
We specifically went for the shisha, but there was a noticeable lack of attention when it came to changing the charcoal. The shisha eventually went out completely, and the taste became burnt, which really affected the experience.
On the positive side, we ordered the appetizer combo, and it was absolutely delicious and a great choice. The juices were also really good. The overall vibe of the place was nice and enjoyable.
As for the service, Islam was responsible for our table. Unfortunately, his attitude felt more like he was talking to friends rather than customers. He even used an inappropriate word, “bedan,” in front of us, which was very unprofessional. Whenever we needed something, we also had to wait quite a while before he noticed us. I understand that it was a Saturday and the place was relatively busy, but the level of attention and professionalism could definitely have been better.
Overall, I really liked the atmosphere, and the food and drinks were great, but unfortunately, the service and the shisha experience made this visit much less enjoyable compared to my usual experiences at the Heliopolis branch.
silwan saeed
I’ve always had a great experience at Hookah in Heliopolis, so unfortunately, my recent visit to the New Cairo branch was quite disappointing.
We specifically went for the shisha, but there was a noticeable lack of attention when it came to changing the charcoal. The shisha eventually went out completely, and the taste became burnt, which really affected the experience.
On the positive side, we ordered the appetizer combo, and it was absolutely delicious and a great choice. The juices were also really good. The overall vibe of the place was nice and enjoyable.
As for the service, Islam was responsible for our table. Unfortunately, his attitude felt more like he was talking to friends rather than customers. He even used an inappropriate word, “bedan,” in front of us, which was very unprofessional. Whenever we needed something, we also had to wait quite a while before he noticed us. I understand that it was a Saturday and the place was relatively busy, but the level of attention and professionalism could definitely have been better.
Overall, I really liked the atmosphere, and the food and drinks were great, but unfortunately, the service and the shisha experience made this visit much less enjoyable compared to my usual experiences at the Heliopolis branch.