Open
Rock Developments
- September 30, 2026
- +20 12 85031796
- [email protected]
- 59 El Moltaka El-Arabi, Sheraton Al Matar, El Nozha, Cairo Governorate 4471321
Mynt Residence New Cairo.
Location
2CC9+P4R, North 90th Street Services, New Cairo 1, Cairo Governorate 4731010
Description
Holiday apartment rental
Contact
Email
Phone
Website
Address
2CC9+P4R, North 90th Street Services, New Cairo 1, Cairo Governorate 4731010
Review
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Menna Mohamed
I recently spent four days at Lake View and it was a wonderful experience The stay was very comfortable and the service was excellent I would like to give a special thanks to Mr Ahmed Fakhry he was incredibly helpful and professional He is truly an honorable representative of the company I will definitely be coming back again
Hoor Ayed
An excellent experience. The service was very good, and I dealt with someone named Mahmoud who was cooperative and respectful. The apartments are clean and well-organized, and the overall interaction with the company’s staff was good and comfortable. I recommend the experience.🤍
Hoor Ayed
An excellent experience. The service was very good, and I dealt with someone named Mahmoud who was cooperative and respectful. The apartments are clean and well-organized, and the overall interaction with the company’s staff was good and comfortable. I recommend the experience.🤍
Tamer Bahaa
I had a really bad experience with this broker.
1. Different Unit Than Booked: The unit we got was not the same as the one we booked. I paid at least 1,500 EGP more per unit, and when I complained, they said it’s “almost the same” because of new construction—this is not true. The booking was made as if it was a first row and full sea view and turned to be a side unit with totally different design and definitely does not worth the price. They said they would try to find a replacement, but nothing happened, and later, I found out they were fully booked. In the end, they just gave me a small 5% discount for the next visit and a dessert box which are not enough.
2. Bad Customer Service: I called customer service during my stay, and a junior person called me back. I asked for a manager to call me, but no one did. Even after I left, no one followed up until I called them again.
3. Double Booking Issue: One of my reserved units was given to someone else, and we were informed about that on the day of arrival. We got another bigger unit for only 2 days as a compromise, and we had to pack and move to another unit during our stay. This was very hard for us since we had elderly people with us. The staff was not understanding and spoke in a rude way, pushing us to leave the unit at the normal check-out time.
4. Always Late: The operations team was late for two appointments out of total three times, even when we had agreed on the time.
Overall, it was a stressful and disappointing stay. I expected better service and honesty, but that didn’t happen.
Tamer Bahaa
I had a really bad experience with this broker.
1. Different Unit Than Booked: The unit we got was not the same as the one we booked. I paid at least 1,500 EGP more per unit, and when I complained, they said it’s “almost the same” because of new construction—this is not true. The booking was made as if it was a first row and full sea view and turned to be a side unit with totally different design and definitely does not worth the price. They said they would try to find a replacement, but nothing happened, and later, I found out they were fully booked. In the end, they just gave me a small 5% discount for the next visit and a dessert box which are not enough.
2. Bad Customer Service: I called customer service during my stay, and a junior person called me back. I asked for a manager to call me, but no one did. Even after I left, no one followed up until I called them again.
3. Double Booking Issue: One of my reserved units was given to someone else, and we were informed about that on the day of arrival. We got another bigger unit for only 2 days as a compromise, and we had to pack and move to another unit during our stay. This was very hard for us since we had elderly people with us. The staff was not understanding and spoke in a rude way, pushing us to leave the unit at the normal check-out time.
4. Always Late: The operations team was late for two appointments out of total three times, even when we had agreed on the time.
Overall, it was a stressful and disappointing stay. I expected better service and honesty, but that didn’t happen.