Upon arrival, the staff led us out to the courtyard, then escorted us through a back gate to a completely different apartment building that was not the one we booked. They simply claimed that the view there was the same as what was shown in the photos. This happened on our very first day in Egypt, and we were deeply shocked and distressed by this experience. We felt misled and unsafe because the accommodation provided was entirely different from the property we had trusted and booked through your platform
Check your room/bed. If there are any signs of trouble, contact reception. Look for the nice young man. You’ll find him. There’s only one person there looking for a good solution. But anyway, all’s well that ends well.
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Haitham Ammar
One of the best options in the area
L T
Nam Nguyen
Upon arrival, the staff led us out to the courtyard, then escorted us through a back gate to a completely different apartment building that was not the one we booked. They simply claimed that the view there was the same as what was shown in the photos. This happened on our very first day in Egypt, and we were deeply shocked and distressed by this experience. We felt misled and unsafe because the accommodation provided was entirely different from the property we had trusted and booked through your platform
Ryan Grabeel
The actual room is not the same on the picture as i booked
TALHA Cebeci
The view is fantastic, of course.
Service is generally difficult in this area.
Check your room/bed. If there are any signs of trouble, contact reception. Look for the nice young man. You’ll find him. There’s only one person there looking for a good solution. But anyway, all’s well that ends well.