A beautiful and impressive property, but literally in the middle of nowhere — almost a cathedral in the desert.
The hotel is enormous, with marble, columns and grand spaces everywhere. The staff are extremely kind and genuinely try to accommodate every request, although at times it feels like there are almost too many staff members around.
The air conditioning is definitely excessive — you almost expect to see penguins walking through the lobby! 😅
The restaurants are excellent and, considering the level of the hotel, prices are quite reasonable. The rooms are spacious and comfortable, with a beautiful large bathtub. However, some details don’t quite match the overall luxury: poorly fixed electrical sockets, visible sealant and a certain lack of precision in the finishing.
The biggest drawback is the location. Perhaps in the future, as the New Administrative Capital develops and transport connections improve, this will become much less of an issue.
Overall, a spectacular property with excellent service, but still some room for improvement in the details.
We had the pleasure of staying at this hotel during our trip to Egypt for our daughter’s wedding, and we truly could not have asked for a better experience.
From the very first day, the level of professionalism, hospitality, and service exceeded all of our expectations. Every member of the staff was incredibly welcoming, attentive, and genuinely committed to making our stay comfortable and memorable. What stood out the most was the care and attention to detail they showed during such an important and emotional time for our family.
A very special and heartfelt thank you to Ms. Chancia, who went above and beyond to facilitate everything for us. Her professionalism, kindness, and willingness to help made such a difference and gave us great peace of mind throughout our stay and during our special event.
We would also like to extend our sincere appreciation to Mr. Khalaf and the entire team who worked tirelessly to accommodate our needs and make sure everything was handled perfectly. Their dedication and genuine desire to please us did not go unnoticed, and we are truly grateful for all their efforts.
Planning and celebrating a daughter’s wedding is an incredibly special and emotional experience, and having a team that is so supportive, professional, and attentive made the occasion even more enjoyable and stress-free for us.
Thank you to the entire hotel team for making our stay and this very special celebration such a wonderful and memorable experience. Your exceptional service and hospitality will always be remembered by our family. We highly recommend this hotel to anyone looking for outstanding service, professionalism, and genuine Egyptian hospitality.
Our stay at the St. Regis exceeded every expectation and was truly one of the finest hotel experiences we’ve ever had. From the elegant accommodations to the impeccable attention to detail, every aspect of our visit reflected the highest standards of luxury and hospitality. The entire team was warm, professional, and genuinely committed to making every guest feel special.
What made our stay truly exceptional was the outstanding service provided by Mr. Ahmed Hassan. He went above and beyond in every possible way, always anticipating our needs with a warm smile, remarkable professionalism, and genuine care. His dedication, attention to detail, to ensure every moment of our stay was perfect made a lasting impression on us. Employees like Mr. Ahmed Hassan are the reason guests return, and he is a tremendous asset to the St. Regis.
Thank you to Mr. Ahmed Hassan and the entire St. Regis team for creating such an unforgettable experience. We cannot wait to return and will wholeheartedly recommend this hotel to anyone looking for world-class service, elegance, and true hospitality.
An amazing hotel in all the senses, the rooms are super nice with one of the most comfortable beds and pillows I’ve ever slept. The surroundings are so pretty that a walk I’m the night feels magical.
Hitting the gym and then the spa is a a must.
Of course the attention of all the personnel is superb and the smell in all the hotel is so particular it makes you feel in heaven.
Staying at The St. Regis New Capital, Cairo was an exceptional experience. The hotel combines classic elegance with modern luxury, offering spacious and beautifully appointed rooms, excellent restaurants, and outstanding service. The staff were professional, attentive, and always ready to help, making every part of the stay enjoyable. The facilities — including indoor and outdoor pools, spa, gym, and even an artificial beach — provide plenty of options for relaxation and leisure. Although the hotel is located a bit outside of downtown Cairo, this adds to its peaceful, resort-like atmosphere. A top choice for luxury travelers visiting the New Administrative Capital
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Jackie Quartarone
The St. Regis New Capital
A beautiful and impressive property, but literally in the middle of nowhere — almost a cathedral in the desert.
The hotel is enormous, with marble, columns and grand spaces everywhere. The staff are extremely kind and genuinely try to accommodate every request, although at times it feels like there are almost too many staff members around.
The air conditioning is definitely excessive — you almost expect to see penguins walking through the lobby! 😅
The restaurants are excellent and, considering the level of the hotel, prices are quite reasonable. The rooms are spacious and comfortable, with a beautiful large bathtub. However, some details don’t quite match the overall luxury: poorly fixed electrical sockets, visible sealant and a certain lack of precision in the finishing.
The biggest drawback is the location. Perhaps in the future, as the New Administrative Capital develops and transport connections improve, this will become much less of an issue.
Overall, a spectacular property with excellent service, but still some room for improvement in the details.
Therese Adel
We had the pleasure of staying at this hotel during our trip to Egypt for our daughter’s wedding, and we truly could not have asked for a better experience.
From the very first day, the level of professionalism, hospitality, and service exceeded all of our expectations. Every member of the staff was incredibly welcoming, attentive, and genuinely committed to making our stay comfortable and memorable. What stood out the most was the care and attention to detail they showed during such an important and emotional time for our family.
A very special and heartfelt thank you to Ms. Chancia, who went above and beyond to facilitate everything for us. Her professionalism, kindness, and willingness to help made such a difference and gave us great peace of mind throughout our stay and during our special event.
We would also like to extend our sincere appreciation to Mr. Khalaf and the entire team who worked tirelessly to accommodate our needs and make sure everything was handled perfectly. Their dedication and genuine desire to please us did not go unnoticed, and we are truly grateful for all their efforts.
Planning and celebrating a daughter’s wedding is an incredibly special and emotional experience, and having a team that is so supportive, professional, and attentive made the occasion even more enjoyable and stress-free for us.
Thank you to the entire hotel team for making our stay and this very special celebration such a wonderful and memorable experience. Your exceptional service and hospitality will always be remembered by our family. We highly recommend this hotel to anyone looking for outstanding service, professionalism, and genuine Egyptian hospitality.
Sarah Elmarsafi
⭐⭐⭐⭐⭐
Our stay at the St. Regis exceeded every expectation and was truly one of the finest hotel experiences we’ve ever had. From the elegant accommodations to the impeccable attention to detail, every aspect of our visit reflected the highest standards of luxury and hospitality. The entire team was warm, professional, and genuinely committed to making every guest feel special.
What made our stay truly exceptional was the outstanding service provided by Mr. Ahmed Hassan. He went above and beyond in every possible way, always anticipating our needs with a warm smile, remarkable professionalism, and genuine care. His dedication, attention to detail, to ensure every moment of our stay was perfect made a lasting impression on us. Employees like Mr. Ahmed Hassan are the reason guests return, and he is a tremendous asset to the St. Regis.
Thank you to Mr. Ahmed Hassan and the entire St. Regis team for creating such an unforgettable experience. We cannot wait to return and will wholeheartedly recommend this hotel to anyone looking for world-class service, elegance, and true hospitality.
Héctor Martínez
An amazing hotel in all the senses, the rooms are super nice with one of the most comfortable beds and pillows I’ve ever slept. The surroundings are so pretty that a walk I’m the night feels magical.
Hitting the gym and then the spa is a a must.
Of course the attention of all the personnel is superb and the smell in all the hotel is so particular it makes you feel in heaven.
Vladimir Brankovic
Staying at The St. Regis New Capital, Cairo was an exceptional experience. The hotel combines classic elegance with modern luxury, offering spacious and beautifully appointed rooms, excellent restaurants, and outstanding service. The staff were professional, attentive, and always ready to help, making every part of the stay enjoyable. The facilities — including indoor and outdoor pools, spa, gym, and even an artificial beach — provide plenty of options for relaxation and leisure. Although the hotel is located a bit outside of downtown Cairo, this adds to its peaceful, resort-like atmosphere. A top choice for luxury travelers visiting the New Administrative Capital