The employees are despicable! When I picked up the car, they showed me a spare tire but didn’t check if it was in good condition. When I returned the car, your employees specifically took out the spare tire to check and told me it was flat. I hadn’t even used it. They demanded $100 from me or they wouldn’t take me to the terminal. I was pressed for time, so I had no choice but to pay. I believe this is a trap, deliberately giving me a faulty spare tire to extort $100. $100 is a small matter, but if I had a tire problem on the road and no good spare tire, I would be in serious trouble. I hope you will handle this matter seriously; this is tantamount to murder for money.
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SHUANGQING BAI
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The employees are despicable! When I picked up the car, they showed me a spare tire but didn’t check if it was in good condition. When I returned the car, your employees specifically took out the spare tire to check and told me it was flat. I hadn’t even used it. They demanded $100 from me or they wouldn’t take me to the terminal. I was pressed for time, so I had no choice but to pay. I believe this is a trap, deliberately giving me a faulty spare tire to extort $100. $100 is a small matter, but if I had a tire problem on the road and no good spare tire, I would be in serious trouble. I hope you will handle this matter seriously; this is tantamount to murder for money.