Worst pharmacy stores ever. I went in the branch of water way 1 got very expensive products being pressured from a seller with it ending up so much much and me paying £68 or 4,600 egp. I asked for a refund and they gave me a receipt. They said it takes 14 days to come through. And it never came through and then i called and they were rude and talking as if i have no right. Then they gave me a complaint number and said someone will reach out to me in 2 days and no one did.
Worst experience – doctors are unfriendly und unprofessional. They didn’t give any directions with the medicaments. Waited over an hour in queue. Took a long time to get approval. Doctors were not helpful. Men were starting while waiting in line. Didn’t get any directions on how to use the med even after asking. No resting/waiting options to sit down… smelled super bad and no shit given about illnes here. Unpolite/ unfriendly team not what el Ezaby stands for usually – would not recommend to go there even though meds could be missing on the market you will feel treated unrespectful.
Worst pharmacy experience of El Ezaby. Normally the doctors and staff are super professional but this team is unprofessional and unfriendly. The biggest queue of waiting customers a doctor that doesn’t care even though declaration was verified. I told several times I need prescription details on medicaments no details were handed out even after asking no note on how to use the prescripted meds. The queue of waiting insurances were just there no possibility to sit or help was introduced. The staff was watching the whole queue. Unprofessional unfriendly no informations given – i would never go there again even if medication was only given there as a lot of medicaments are missing at the market – NO Go. I felt really uncomfortable and I’m not used to such bad behaviour from el Ezaby pharmacies.
Taghreed Tomy
Very bad and slow in-branch service
Aly Tarek
Worst pharmacy stores ever. I went in the branch of water way 1 got very expensive products being pressured from a seller with it ending up so much much and me paying £68 or 4,600 egp. I asked for a refund and they gave me a receipt. They said it takes 14 days to come through. And it never came through and then i called and they were rude and talking as if i have no right. Then they gave me a complaint number and said someone will reach out to me in 2 days and no one did.
Sarah
Worst experience – doctors are unfriendly und unprofessional. They didn’t give any directions with the medicaments. Waited over an hour in queue. Took a long time to get approval. Doctors were not helpful. Men were starting while waiting in line. Didn’t get any directions on how to use the med even after asking. No resting/waiting options to sit down… smelled super bad and no shit given about illnes here. Unpolite/ unfriendly team not what el Ezaby stands for usually – would not recommend to go there even though meds could be missing on the market you will feel treated unrespectful.
Sarah
Worst pharmacy experience of El Ezaby. Normally the doctors and staff are super professional but this team is unprofessional and unfriendly. The biggest queue of waiting customers a doctor that doesn’t care even though declaration was verified. I told several times I need prescription details on medicaments no details were handed out even after asking no note on how to use the prescripted meds. The queue of waiting insurances were just there no possibility to sit or help was introduced. The staff was watching the whole queue. Unprofessional unfriendly no informations given – i would never go there again even if medication was only given there as a lot of medicaments are missing at the market – NO Go. I felt really uncomfortable and I’m not used to such bad behaviour from el Ezaby pharmacies.
Elsayed Abouelryat
Always crowded because of insurance companies and most of medicine is not available