Open
Mantra Center
- September 30, 2026
- +20 10 11000308
- [email protected]
- 274, Yasmine 3, Tagamoaa 1, New Cairo 11835, Cairo Governorate
El Ezaby Pharmacy
Location
Ahmed Ben Hanbal st Rehab Mall, Area for home services, Shop 51, 52, Rehab City, Cairo Governorate 11841
Description
Pharmacy, Beauty supply store, Cosmetics store, Perfume store
Contact
Email
Phone
Website
Address
Ahmed Ben Hanbal st Rehab Mall, Area for home services, Shop 51, 52, Rehab City, Cairo Governorate 11841
Review
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Sarah Beshay2
The place is closed for renovation without any hint on the maps.
Baysal Ahmet
Very helpful team, English communication is a plus especially when it’s all about health and drugs a foreigner needs feel secure that not misunderstood.
Mekky
I would like to report a very poor customer care experience. The doctors responsible for the insurance section showed no attention to the queue and no empathy toward the waiting customers. Dr. Mayar, in particular, was laughing and chatting with another doctor instead of serving the people waiting in line.
When I asked her about the delay, she responded that she was “waiting for system approval.” Even if that is the case, it is not professional to leave the queue unattended. She could have proceeded with the next customer until the approval came through.
This behavior reflects a lack of professionalism and very weak communication skills. It gives the impression of an “I don’t care” attitude, which is unacceptable in a customer-facing role—especially in a medical environment.
Special Thanks to Dr. Hassan and Dr. Hossam
Liga Zellane
We recently visited this pharmacy to purchase medicine, vitamins and hair care products, and were very impressed with the overall service. All staff members were very nice, polite and welcoming.
In particular, we would like to highlight the excellent assistance provided by the pharmacist Maria. We approached her with screenshots of the medicines and supplements we were looking for, and she carefully went through each item with us. She explained everything clearly, answered all our questions and found all the products we needed, or suitable alternatives available in the pharmacy.
Maria was extremely polite, patient and professional throughout the entire process. She took nearly an hour with us to make sure we chose the right supplements for our health needs, really listening to our concerns and preferences before making her recommendations.
We are very satisfied with our experience and highly recommend this pharmacy, especially thanks to the outstanding service provided by pharmacist Maria.
Yahya F.Ahmed
Quick and professional 👌🏻