Sixt Rent a Car | Cairo Airport

I would like to express my sincere appreciation to the Sixt Egypt team for the outstanding service they consistently provide.

I have rented from Sixt Egypt several times, and every experience has been excellent. The entire process is always smooth, fast, and hassle-free. The staff are professional, friendly, and genuinely helpful, making every rental a pleasant experience.

The vehicles are always clean, well-maintained, and in excellent condition, which reflects the high standards of your service.

Thank you for your exceptional customer service and professionalism. I truly appreciate the consistency and quality you provide, and I will definitely continue choosing Sixt Egypt for my future rentals. Highly recommended!

I rented a Toyota Fortuner and received that exact model. Even though it had some kilometers on the clock, the inside was like brand new, also including Apple CarPlay and so on. The outside had very few tiny scratches, nothing you would really notice actually. Perfectly cleaned. The agents were all super friendly and helpful. The car and experience was *perfect* in any way.
I returned the car not in Cairo but Hurghada, where it was also a smooth quick process. No new damages detected, even though the quite high deposit and lowest insurance plan I had.

Thanks!!

Just one tiny note: You pay for the rent and the deposit with an online payment, which you receive as a payment link via email when you are at the counter. There is no classic payment terminal available. This was a bit difficult for me, as I did not had the authenticator for online payments for my preferred CC with me. I found a way eventually, but it was a bit surprising and annoying and should be somehow informed about in advance. Also you will need internet for that for sure. It works, but a classic local payment terminal would be a better experience.

I have been a loyal SIXT customer since 2010, but my recent experience with SIXT Egypt (Apr 01–Apr 13, 2026) was a textbook case of contractual breach and gross negligence. I strongly advise potential customers—especially business travelers—to avoid their services in Egypt.

The Reality of “Premium” Service at SIXT Egypt:
• Zero Roadside Assistance: Despite paying for a premium rate that included Roadside Protection (BC), the vehicle (Subaru Crosstrek) malfunctioned on Apr 07. SIXT provided NO on-site support. Instead, they forced me to drive 1.5 hours to a third-party service center (Fit & Fix) to diagnose the car myself.
• Safety Hazards: After a failed diagnostic, agents suggested a major engine dynamo issue. Despite the risk to my safety and business schedule, SIXT refused to exchange the faulty vehicle, forcing me to continue using a compromised car.
• Contested & Improper Charges: After returning the car, I was hit with an unauthorized ~$133 charge for a “scratched rim.” This is legally and contractually baseless because:
1. My contract explicitly included Tire & Windshield Protection (TG).
2. The checkout report already documented pre-existing damage to the rims.
Legal & Professional Failure: Their actions violate both Egyptian Consumer Protection laws and SIXT’s own global service standards. They failed to provide the “Peace of Mind” promised by their insurance packages and ignored the documented condition of the vehicle at pickup.

Verdict: If you value your safety, your time, and your money, do not rent from SIXT Egypt. They are quick to collect premium fees but fail to honor their contractual obligations when service is actually needed.

I am currently seeking a full refund and compensation for the disruption to my professional commitments.

Avoid at all costs.